For product page: About returns

Regarding returns

Please note that due to the nature of food products, we cannot accept returns or exchanges due to customer convenience.
We take every possible measure to manufacture our products, but if there are any quality issues such as damage to the product, we apologize for the inconvenience, but please contact us using the information below.
We will contact you regarding return and exchange instructions and send you a new product as soon as possible.
Please note that we are unable to discuss products whose expiration date has passed.

contact address TERRAMIA Co., Ltd.
telephone number 03-3404-6111
(Weekdays 10:00-17:00 reception)
Inquiry form